Service Levels

We know every organization is unique. The spaces in your portfolio are not mirror images of each other. Yet you can get the same reliable, real-time analytics for all of them. Rifiniti Optimo X can monitor a single building or unlimited sites worldwide. Choose the Optimo X service levels that are right for you – mix and match levels of service for different locations in a single account.

150% ROI

Contact us to get your personalized quote and learn more


Data from your existing infrastructure is processed by our field-proven algorithms to provide an accurate analysis of buildings & floors.


Smartly combines two data sources from your buildings’ existing infrastructure to provide utilization heatmaps.


Detailed utilization reporting by room or room-type for extensive employee mobility analysis. May require minimal hardware updates.

Advanced +

Granular reporting on employee mobility down to the desk level for detailed analysis of target areas. Requires sensor installation.

Service Levels

EssentialPerformanceAdvancedAdvanced +
Number of UsersUnlimitedUnlimitedUnlimitedUnlimited
Number of Monitored AssetsUnlimitedUnlimitedUnlimitedUnlimited
Unique Software Instance & DatabaseYesYesYesYes
Data Sources122+3+
Personally Identifiable Information (PII)Not usedNot usedNot usedNot used
Most granular Scale of AnalysisFloorZone / RoomZone / RoomDesk
Employee Mobility AnalysisBasicBasicGranularAdvanced
Heat MapsNoYesYesYes

Quick and Scalable Implementation

We work with you to make the data acquisition process seamless and efficient by collaboratively defining the data specifications. We will guide you through the process of automating the extraction, anonymization and parsing of your data.
Specifically, we will:


Define the necessary data fields from card access systems required and guide you on the steps to run reports


Provide hashing algorithms to anonymize any data containing PII prior to delivery


Provide tools to encrypt data in transit


Automate the merging of data sets from multiple sources to create a normalized feed for Optimo X


Assume responsibility for parsing and formatting data


Provide fetcher tools where applicable to pull data from source systems.

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